Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit the Cryptex Data Solutions website (the “Site”).

Personal Information We Collect

When you submit the contact form on the Site, we collect the information you provide, including your name, email address, phone number, enquiry type, and message. We refer to this information as “Contact Information.”

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and some of the cookies that are installed on your device. As you browse the Site, we collect information about the pages you view and how you interact with the Site. We refer to this information as “Device Information.”

We collect Device Information using the following technologies:

Cookies are data files that are placed on your device and often include an anonymous unique identifier.
Google Analytics is used to track and report website traffic. Google Analytics uses cookies to collect information about how visitors use the Site. This data is used to improve the Site and the experience for visitors.

How Do We Use Your Personal Information?

We use the Contact Information that we collect to respond to your enquiries and communicate with you about our services.

We use the Device Information that we collect to improve and optimise the Site, including understanding how visitors use and interact with the Site.

Google reCAPTCHA

We use Google reCAPTCHA on our contact form to protect against spam and abuse. Google reCAPTCHA may collect hardware and software information, such as device and application data, and send this data to Google for analysis. Your use of the contact form is subject to Google’s Privacy Policy and Terms of Service.

We do not sell your personal information to third parties. We share your Contact Information with SendGrid, our email delivery service provider, solely for the purpose of delivering your enquiry to us. We also use Google Analytics and Google reCAPTCHA as described above, which may collect Device Information.

Data Retention

We retain your Contact Information for as long as necessary to respond to your enquiry and for our legitimate business purposes. If you wish to request deletion of your data, please contact us at support@cryptex.co.za

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@cryptex.co.za